Returns Policy
Thank you for shopping at ozvapa.com. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a hassle-free return and refund policy.
Returns:
- You may return any unused and unworn items within 30 days of purchase for a full refund.
- Items must be in their original packaging with all tags attached.
- Please include a copy of your receipt or order confirmation with your return.
Refunds:
- Once your return is received and inspected, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.
Exchanges:
- If you would like to exchange an item for a different size or color, please contact us to arrange the exchange.
Please contact us at service@ozvapa.com if you have any questions or need assistance with your return. Thank you for shopping at ozvapa.com!